Malaysia Airlines/MH370 Emergency Response

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Malaysia Airlines - Missing Flight MH370 Emergency Response

China Daily published a chronology of the Emergency Response actions taken by Malaysia Airlines, based on a Statement released by the airline in Beijing.

As the original document has not been located, the article is reproduced in full, and linked to the China Daily website and archived content.

Malaysia Airlines publish details after jet lost contact

(chinadaily.com.cn) Updated: 2014-03-14 19:28


Malaysia Airlines on Friday published detailed records of the missing flight's emergency response covering the seven-hour period after its disappearance from the radar on Saturday. The statement was released at a press conference in Beijing.

00:25 MH370 ready to depart

00:41 MH370 takes off

01:07 Operation Control Center (OCC) receives Aircraft Communication Addressing and Reporting System (ACARS) message from MH 370 reporting it flying at correct altitude

01:30-02:30 Malaysia Air Traffic Control (ATC) recognizes it has lost contact with MH 370. Malaysia ATC makes several attempts to reestablish contact

02:30 Malaysia ATC calls MAS OCC to inform that Malaysia ATC lost contact with MH 370. Last known location at Ft 35,000 about 5 minutes after Way Point IGARI (WPIGARI).

02:35-03:00 MAS OCC calls MH 370 via satellite communication (SATCOM). No response received from the aircraft.

Uplinked Aircraft Communication Addressing and Reporting System (ACARS) message fails to go through.

03:15-03:40 MAS OCC contacts five other MH flights. No flights manage to get in touch with MH 370.

03:45-04:00 MAS OCC issues code red alert. Requests ATC Subang to call ATC Vietnam & ATC HKG to verify location of MH 370. Both reply that the plane did not enter their airspace.

04:26 SMS alert blasts for all members of Emergency Operation Center (EOC) - code red alert.

04:30-05:00 Checks with SZBATC “crash alarm” activated for Control Tower at KLIA between 0430-0500 (Malaysia Local Time) No positive reply.

05:00-05:35 Code red alert declared. All EOC members informed. HKG and BJS stations Managers alerted.

05:35-06:00 HKG Station & HKG ATC reconfirm that MH 370 did not enter their airspace. BJS Station informed about the escalating situation.

06:05-06:15 BJS Station activates Station Coordination Center in Beijing after declaring MH 370 missing.

06:30 MH 370 due to land in Beijing

06:45 Checked with SZB Rescue Command Center RCC/DCA Malaysia to determine if air and sea rescue mission has been launched. No firm reply received from RCC.

07:00-07:20 Hongkong and China confirm MH 370 not sighted on radar

First MAS media statement sent out - we have lost contract with MH 370

08:15 RCC in Subang informed that SAR has been activated. No further details on the delayed assets being provided.


Source: China Daily Malaysia Airlines publish details after jet lost contact, 14 March 2014
http://www.chinadaily.com.cn/world/2014planemissing/2014-03/14/content_17348120.htm
https://web.archive.org/web/20140314222748/http://www.chinadaily.com.cn/world/2014planemissing/2014-03/14/content_17348120.htm