Timeline/Response/ATC/0650:22 MYT
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Event Summary
06:50:22 MYT Saturday, 8 March 2014
Singapore ACC Watch Manager contacted KL ACC and asked to speak with the Supervisor. However, the Supervisor at KL ACC was apparently busy replaying the tape recording of the handover at IGARI.
Singapore ACC wanted to confirm details of the DETRESFA message it had received from WMFC and to clarify whether there was positive radio and radar contact (after IGARI).
Event Details
Safety Investigation Report MH370/01/2018 Appendix 1.18G
Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC Time Source CONTENT 2250:22 UTC
(0650:22 MYT)KL ATCC Yeah Singapore 2250:23 UTC
[0650:23 MYT]Singapore ATCC Aaa… Lumpur morning this is the Watch Manager is your supervisor free. 2250:27 UTC
[0650:27 MYT]KL ATCC My supervisor aa… is quite busy right time … right now anything. 2250:31 UTC
[0650:31 MYT]Singapore ATCC Okay with regard to the earlier callsign Malaysian Three Seven Zero. 2250:35 UTC
[0650:35 MYT]KL ATCC Okay. 2250:36 UTC
[0650:36 MYT]Singapore ATCC Yeah… Hong Kong is aah… just sent a AFTN to Singapore to help check they have sent out a DETRESFA. 2250:43 UTC
[0650:43 MYT]KL ATCC Okay. 2250:43 UTC
[0650:43 MYT]Singapore ATCC aircraft missing. 2250:45 UTC
[0650:45 MYT]KL ATCC Okay 2250:46 UTC
[0650:46 MYT]Singapore ATCC Yeah and aah I just call Ho Chi Minh to confirm Ho Chi Minh said Hong Kong aah got a call from aah from Beijing that aah still no contact with the aircraft aah… is there anyway to call the airline to contact them. 2251:02 UTC
[0651:02 MYT]KL ATCC Aaah. 2251:03 UTC
[0651:03 MYT]Singapore ATCC And try and establish contact on company frequency. 2251:05 UTC
[0651:05 MYT]KL ATCC We have been trying that since aa zero correction aaa… one eight something like that UTC. 2251:13 UTC
[0651:13 MYT]Singapore ATCC Aaa… 2251:13 UTC
[0651:13 MYT]KL ATCC Aaa straight away after Ho Chi Minh asked us a few minutes after that we already asked the airline to contact this aircraft you know. 2251:20 UTC
[0651:20 MYT]Singapore ATCC Yeah… because at time two two three three aah Hong aaa actually this is from you aah. 2251:28 UTC
[0651:28 MYT]KL ATCC Two two three three is ah you follow the flight plan aircraft already … say again. 2251:35 UTC
[0651:35 MYT]Singapore ATCC I have a DETRESFA AFTN message sent by WMFC. 2251:41 UTC
[0651:41 MYT]KL ATCC WMFC is from us. 2251:42 UTC
[0651:42 MYT]Singapore ATCC Yeah… that's right and ah the the… a… remark is missing DETRESFA aircraft. 2251:52 UTC
[0651:52 MYT]KL ATCC Hm…hm okay. 2251:55 UTC
[0651:55 MYT]Singapore ATCC Okay so aaa… can I just confirm that aaa Malaysia Airlines is still trying to establish contact. 2252:04 UTC
[0652:04 MYT]KL ATCC Yeah yeah we also trying to establish contact with this aircraft and this Malaysian Airlines already request earlier much much earlier since aah… aircraft reported missing by by Ho Chi Minh lah but until now no information about this aircraft. 2252:24 UTC
[0652:24 MYT]Singapore ATCC Okay but earlier on when aah over the point IGARI was it positive contact with your all. 2252:31 UTC
[0652:31 MYT]KL ATCC At position IGARI we our procedure is we transferred the aircraft to Ho Chi Minh. 2252:36 UTC
[0652:36 MYT]Singapore ATCC Ho Chi Minh right. 2252:38 UTC
[0652:38 MYT]KL ATCC Ho Chi Minh yeah after IGARI is Ho Chi Minh control. 2252:41 UTC
[0652:41 MYT]Singapore ATCC Correct Ho Chi Minh said on their radar it wasn't positive.contact with them. 2252:47 UTC
[0652:47 MYT]KL ATCC Aaa… but earlier part actually got radar contact but the thing is no radio contact only lah. 2252:55 UTC
[0652:55 MYT]Singapore ATCC Radar contact but no radio contact. 2252:59 UTC
[0652:59 MYT]KL ATCC Yeah yeah. 2253:00 UTC
[0653:00 MYT]Singapore ATCC Okay but IGARI is a suppose to be before IGARI is with you all radar is it. 2253:06 UTC
[0653:06 MYT]KL ATCC Yeah. 2253:08 UTC
[0653:08 MYT]Singapore ATCC That part is radar contact I mean that part is your radar contact. 2253:12 UTC
[0653:12 MYT]KL ATCC Radio and radar contact. 2253:13 UTC
[0653:13 MYT]Singapore ATCC Ooo okay but you all don't have radio contact with the aircraft at IGARI. 2253:19 UTC
[0653:19 MYT]KL ATCC No after IGARI after transfer by right aircraft should be with Ho Chi Minh lah. 2253:24 UTC
[0653:24 MYT]Singapore ATCC Correct… no what I am trying to ask is before you all QSY to Ho Chi Minh was the aircraft in positive radio contact with you all also. 2253:35 UTC
[0653:35 MYT]KL ATCC Earlier before IGARI yes. 2253:37 UTC
[0653:37 MYT]Singapore ATCC Okay at point IGARI where you have to hand over aircraft to Ho Chi Minh. 2253:41 UTC
[0653:41 MYT]KL ATCC Okay that one I am not sure because that one is the radar man working at that time. 2253:46 UTC
[0653:46 MYT]Singapore ATCC Okay I need your to help confirm that there was positive radio and radar contact. 2253:54 UTC
[0653:54 MYT]KL ATCC I will advise you aaa later because this one my supervisor is taking the playback tape now. 2254:02 UTC
[0654:02 MYT]Singapore ATCC Oh okay okay when he comes up can you give me a call please I am xxxxx [name redacted] 2254:08 UTC
[0654:08 MYT]KL ATCC xxxxx [name redacted] aah. 2254:09 UTC
[0654:09 MYT]Singapore ATCC Aah xxxxx… xxxxx [name redacted] 2254:10 UTC
[0654:10 MYT]KL ATCC xxxxx [name redacted] 2254:10 UTC
[0654:10 MYT]Singapore ATCC Okay thank you. End of Direct Line Telephone Conversation Between KL ATCC Sector 3 +5 Planner and Singapore ATCC
Notes
Safety Investigation Report MH370/01/2018 Table 2.2G - Direct Line Communication Exchanges between KL ACC and Singapore ACC has only one entry - at 0509:13 MYT.
There are two other conversations between Singapore ACC and KL ACC which were not included in Table 2.2G, as shown below:-No. Time [MYT] Direct-Line Communication Exchanges 1. 0509:13 -
0511:27Singapore ACC initiated the call and informed that it was first alerted by Hong Kong ACC who had made enquiries to ascertain the status of MH370.
KL ACC confirmed that it was in contact with MH370 until transferred at IGARI and that MAS on the ground had also no contact with MH370.Table 2.2G - Direct Line Communication Exchanges between KL ACC and Singapore ACC
Source: Safety Investigation Report MH370/01/2018Note: The following events were not included in Table 2.2G.
No. Time [MYT] Direct-Line Communication Exchanges 2. 0633:23 -
0635:03Singapore ACC contacted KL ACC to check on updates re MH370. 3. 0650:22 -
0654:10Singapore ACC Watch Manager contacted KL ACC and asked to speak with the Supervisor, but was told he was busy at that time.
Singapore ACC advised that Hong Kong "just sent a AFTN to Singapore to help check they have sent out a detresfa." This was clarified when Singapore said that "I have a detresfa AFTN message sent by WMFC" and KL ACC said "WMFC is from us".
Singapore ACC also attempted to clarify whether there was positive radio and radar contact (after IGARI). KL ACC advised he would call back later because the Supervisor was "taking the playback tape now".