Timeline/Response/MAS/0520:16 MYT

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Event Summary

05:20:16 MYT Saturday, 8 March 2014

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KL ACC called Malaysia Airlines ODC and queried MAS for news on MH370.

The Technical Captain said: “Whatever we have here suggest that the aircraft had never leave Lumpur airspace because he has failed to call Ho Chi Minh” and suggested to KL ATSC to trace back the record, voice recording and time of the positive handover to Ho Chi Minh.

KL ACC replied: “I wake up my supervisor and ask him to check again ....".


Event Details

  1. Safety Investigation Report MH370/01/2018 1.18.1 SIR 2018:1 Factual Information/1.18/1.18.1/6 Chronology of Activities after Notification by HCM ACC ATC Activities after Notification by HCM ACC

    Capt. xxxx [name redacted] of MAS requested for information on MH370. He opined that based on known information, “MH370 never left Malaysian airspace”.

  2. Safety Investigation Report MH370/01/2018 2.2.7 Table 2.2C - Chronology of ATC Events following the Disappearance of MH370

    Capt. xxxx [name redacted] of MAS requested for information on MH370. He opined that based on known information,”MH370 never left Malaysian airspace.”

  3. Safety Investigation Report MH370/01/2018 Table 2.2I - Direct Line Communication Exchanges between KL ACC and ODC

    No. Time [MYT] Direct-Line Communication Exchanges
    3. 0520:16 -
    0524:59
    KL ACC initiated the call and queried MAS for news on MH370.

    The Technical Captain said: “Whatever we have here suggest that the aircraft had never leave Lumpur airspace because he has failed to call Ho Chi Minh” and suggested to KL ATSC to trace back the record, voice recording and time of the positive handover to Ho Chi Minh.

    KL ACC replied: “I wake up my supervisor and ask him to check again to go to the room and check what, what the last contact all this thing".
  4. Safety Investigation Report MH370/01/2018 Appendix 1.18F

    Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre
    TimeSourceCONTENT
    RINGING AT 2120:08 UTC
    [0520:08 MYT]
    ANSWERED BY MAS OPS: 2120:16 UTC
    [0521:16 MYT]
    2120:16 UTC
    (0520:16 MYT)
    MAS OperationsMorning.
    2120:17 UTC
    [0520:17 MYT]
    KL ATCCMorning Mas ops aaa centre here any news on Eight Seven Zero.
    2120:20 UTC
    [0520:20 MYT]
    MAS OperationsNegative sir … still … we are …haa.
    2120:23 UTC
    [0520:23 MYT]
    KL ATCCI see.
    2120:23 UTC
    [0520:23 MYT]
    MAS OperationsThis is aaa… actually I don't know how to explain but we are under aa… mode very stressful mode down here.
    2120:35 UTC
    [0520:35 MYT]
    KL ATCCYeah yeah yeah laa because even Ho Chi Minh.
    2120:38 UTC
    [0520:38 MYT]
    MAS OperationsOkay boss.
    2120:39 UTC
    [0520:39 MYT]
    KL ATCCAah.
    2120:39 UTC
    [0520:39 MYT]
    MAS OperationsJust hang on my xxxx [name redacted] want to talk to you.
    2120:42 UTC
    [0520:42 MYT]
    KL ATCCOkay okay.
    2120:44 UTC
    [0520:44 MYT]
    MAS OperationsGood morning xxx xxx [name redacted] here who's on the line please.
    2120:46 UTC
    [0520:46 MYT]
    KL ATCCGood morning I am xxxx [name redacted] here from Air Traffic Control Centre.
    2120:47 UTC
    [0520:47 MYT]
    MAS Operationsxxxx [name redacted] is aah xxxx [name redacted] on duty aa takda.
    2120:51 UTC
    [0520:51 MYT]
    KL ATCCYeah.
    2120:52 UTC
    [0520:52 MYT]
    MAS Operationsxxxx xxxx [name redacted]
    2120:54 UTC
    [0520:54 MYT]
    KL ATCCxxxxx [name redacted] takda hari ini.
    2120:55 UTC
    [0520:55 MYT]
    MAS OperationsTakda aaa I SMS him I think he's still sleeping anyway.
    2120:57 UTC
    [0520:57 MYT]
    KL ATCCaah.
    2120:58 UTC
    [0520:58 MYT]
    MAS Operationsaem... Can you please tell me.
    2121:01 UTC
    [0521:01 MYT]
    KL ATCCAaa…
    2121:02 UTC
    [0521:02 MYT]
    MAS OperationsThe aaa... (coughing) is the aircraft aaah… had a positive aaah… reply to handover to Ho Chi Minh.
    2121:12 UTC
    [0521:12 MYT]
    KL ATCCAah… I see because I… I … took over roughly three three something I, I am not sure about it I can't say I….I can't I, I don’t want to commit lah.
    2121:22 UTC
    [0521:22 MYT]
    MAS OperationsOkay.
    2121:22 UTC
    [0521:22 MYT]
    KL ATCCaah.
    2121:23 UTC
    [0521:23 MYT]
    MAS Operationsfine, fair enough.
    2121:23 UTC
    [0521:23 MYT]
    KL ATCCah but.
    2121:24 UTC
    [0521:24 MYT]
    MAS Operationscan you find out
    2121:25 UTC
    [0521:25 MYT]
    KL ATCCah
    2121:25 UTC
    [0521:25 MYT]
    MAS Operationswith the previous controller
    2121:26 UTC
    [0521:26 MYT]
    KL ATCCah
    2121:26 UTC
    [0521:26 MYT]
    MAS Operationsor your system record,
    2121:28 UTC
    [0521:28 MYT]
    KL ATCCaah ha
    2121:29 UTC
    [0521:29 MYT]
    MAS OperationI suggest aaa… whatever we have here.
    2121:32 UTC
    [0521:32 MYT]
    KL ATCChm.
    2121:33 UTC
    [0521:33 MYT]
    MAS OperationsSuggest that the aircraft had never leave Lumpur airspace, okay.
    2121:41 UTC
    [0521:41 MYT]
    KL ATCCHad never leave Lumpur airspace.
    2121:42 UTC
    [0521:42 MYT]
    MAS OperationsYea he have not left Lumpur airspace because he has failed to call Ho Chi Minh.
    2121:48 UTC
    [0521:48 MYT]
    KL ATCCAah,
    2121:49 UTC
    [0521:49 MYT]
    MAS OperationsThat's what that's what Ho Chi Minh said lah,
    2121:51 UTC
    [0521:51 MYT]
    KL ATCChm hm hm,
    2121:51 UTC
    [0521:51 MYT]
    MAS OperationsIs it confirm or not you don't know lah,
    2121:53 UTC
    [0521:53 MYT]
    KL ATCCNo I don't know but I, I check I check with Ho Chi Minh.
    2121:57 UTC
    [0521:57 MYT]
    MAS Operationsaaa.
    2121:58 UTC
    [0521:58 MYT]
    KL ATCCAah I check with Ho Chi Minh he said he he observed on radar.
    2122:04 UTC
    [0522:04 MYT]
    MAS Operationsaah…
    2122:05 UTC
    [0522:05 MYT]
    KL ATCCSomewhere BITOD the aaa… IGARI, BITOD, BITOD side that’s mean under under Ho Chi minh airspace.
    2122:10 UTC
    [0522:10 MYT]
    MAS OperationsThey observed it on radar until BITOD.
    2122:13 UTC
    [0522:13 MYT]
    KL ATCCAaa… somewhere BITOD they said few seconds only there just a blip there then I, I asked him what level was the aircraft.
    2122:19 UTC
    [0522:19 MYT]
    MAS OperationsAaa,
    2122:20 UTC
    [0522:20 MYT]
    KL ATCCThen he said level three five zero that that mean true lah, based on aaa because aircraft was flying on three five zero.
    2122:26 UTC
    [0522:26 MYT]
    MAS OperationsOkay.
    2122:27 UTC
    [0522:27 MYT]
    KL ATCCAah.
    2122:27 UTC
    [0522:27 MYT]
    MAS OperationsAll the FIR further down the line,
    2122:29 UTC
    [0522:29 MYT]
    KL ATCCAah
    2122:30 UTC
    [0522:30 MYT]
    MAS OperationsHas aah fail to pick up aaa… pick it up on radar and communication.
    2122:36 UTC
    [0522:36 MYT]
    KL ATCCEhem.
    2122:37 UTC
    [0522:37 MYT]
    MAS OperationsSo one when was the last communication Ho Chi Minh.
    2122:42 UTC
    [0522:42 MYT]
    KL ATCCYa leh last communication I also I can't say because based on radar now… nowaday kan… nowaday last communication whenever you talk with the aircraft we didn't we didn't put in the time the timing normally no timing no timing we ar ar ar no.
    2122:58 UTC
    [0522:58 MYT]
    MAS OperationsI suggest
    2122:59 UTC
    [0522:59 MYT]
    KL ATCCAah
    2122:59 UTC
    [0522:59 MYT]
    MAS OperationsI suggest,
    2123:01 UTC
    [0523:01 MYT]
    KL ATCCYes yes.
    2123:02 UTC
    [0523:02 MYT]
    MAS OperationsYou get,
    2123:02 UTC
    [0523:02 MYT]
    KL ATCCI, I.
    2123:03 UTC
    [0523:03 MYT]
    MAS OperationsTry to trace back the record.
    2123:04 UTC
    [0523:04 MYT]
    KL ATCCAaa I see, I see yeah.
    2123:05 UTC
    [0523:05 MYT]
    MAS OperationsVoice record.
    2123:06 UTC
    [0523:06 MYT]
    KL ATCCAah.
    2123:06 UTC
    [0523:06 MYT]
    MAS OperationsAaa what time was that positive hand over.
    2123:09 UTC
    [0523:09 MYT]
    KL ATCCYa.
    2123:10 UTC
    [0523:10 MYT]
    MAS OperationsTo Ho Chi Minh because we need to know where is the aircraft you know.
    2123:13 UTC
    [0523:13 MYT]
    KL ATCCOkay okay okay I got it.
    2123:14 UTC
    [0523:14 MYT]
    MAS OperationsThis this I appreciate you tell me that that the radar blip at BITOD.
    2123:18 UTC
    [0523:18 MYT]
    KL ATCCAaaa… never mind laa I wake up my supervisor and ask him to check again to go to the room and check what what the last contact all this thing lah.
    2123:27 UTC
    [0523:27 MYT]
    MAS OperationsYes.
    2123:27 UTC
    [0523:27 MYT]
    KL ATCCI will ask them to check la.
    2123:29 UTC
    [0523:29 MYT]
    MAS OperationsOkay.
    2123:29 UTC
    [0523:29 MYT]
    KL ATCCOkay okay who is on the line?
    2123:30 UTC
    [0523:30 MYT]
    MAS OperationsEer xxx [name redacted] here I'll give you my mobile number
    2123:33 UTC
    [0523:33 MYT]
    KL ATCCAah.. hold on hold on
    2123:34 UTC
    [0523:34 MYT]
    MAS OperationsZero one two.
    2123:34 UTC
    [0523:34 MYT]
    KL ATCCHold on hold on yeah aaa eee hmm…. aaa…xxxxx xxxx [name redacted] aaa okay zero one two.
    2123:46 UTC
    [0523:46 MYT]
    MAS Operationsxxx xxx xxx [number redacted]
    2123:47 UTC
    [0523:47 MYT]
    KL ATCCxxx xxx xxxx [number redacted]
    2123:48 UTC
    [0523:48 MYT]
    MAS Operationsxxx xxx xxx xxxx [number redacted]
    2123:50 UTC
    [0523:50 MYT]
    KL ATCCxxx xxx xxx xxxx [number redacted] aah
    2123:53 UTC
    [0523:53 MYT]
    MAS OperationsOkay xxxxx [name redacted] how do I get you?
    2123:54 UTC
    [0524:54 MYT]
    KL ATCCAah.. okay you keep give my centre centre number.
    2123:57 UTC
    [0523:57 MYT]
    MAS OperationsOkay what is the number please.
    2123:59 UTC
    [0523:59 MYT]
    KL ATCCAah…hold on naa
    2124:14 UTC
    [0524:14 MYT]
    Source unknown"Eeh eeh up up" "via Papa Kilo" (background voice)
    2124:18 UTC
    [0524:18 MYT]
    KL ATCCxxxxxxxx okay xxxx xxxx xxxx [number redacted]
    2124:24 UTC
    [0524:24 MYT]
    MAS Operationsahm
    2124:25 UTC
    [0524:25 MYT]
    KL ATCCxxx xxx aah xxx xxx [number redacted]
    2124:29 UTC
    [0524:29 MYT]
    MAS OperationsSorry xxx xxx xxx [number redacted]
    2124:30 UTC
    [0524:30 MYT]
    KL ATCCxxx xxx xxx xxx xxx [number redacted] hold on hold on.
    2124:33 UTC
    [0524:33 MYT]
    Interrupted by incoming call from aircraft JSA 20
    2124:38 UTC
    [0524:38 MYT]
    KL ATCCHold on aah
    Controller answering aircraft's transmission
    2124:49 UTC
    [0524:49 MYT]
    KL ATCCAaa Hello
    2124:50 UTC
    [0524:50 MYT]
    MAS OperationsYa
    2124:51 UTC
    [0524:51 MYT]
    KL ATCCHello xxx xxx xxx xxxx [number redacted]
    2124:53 UTC
    [0524:53 MYT]
    MAS Operationsxxx xxx xxx xxx [number redacted]
    2124:54 UTC
    [0524:54 MYT]
    KL ATCCxxx xxx xxx xxx [number redacted]
    2124:55 UTC
    [0524:55 MYT]
    MAS Operationsxxx xxx xxx xxx [number redacted] aah
    2124:56 UTC
    [0524:56 MYT]
    KL ATCChm hm
    2124:58 UTC
    [0524:58 MYT]
    MAS OperationsOkay thank you.
    2124:59 UTC
    [0524:59 MYT]
    KL ATCCOkay right.
    End of Direct Line Telephone Conversation Between KL ATCC and MAS Operations Centre




Notes

  1. Inclusion of extracts from both Table 1.18E and Table 2.2C may appear to be duplication. However, the tables contain different events, and where the events are the same, the wording may be slightly different. Both versions are included for consistency.
  2. The context of Table 1.18E is the Factual Information in the Safety Investigation Report MH370/01/2018 and the context of Table 2.2C is the Analysis section.